Returns and Exchanges

**Effective Date:** [7/22/24]

At The Girl Co., your satisfaction is our top priority. We stand behind the quality of our products and are committed to ensuring you love what you order. However, if for any reason you are not fully satisfied with your purchase, we're here to help.

**1. Eligibility for Returns and Refunds**

- **Unused Products:** We gladly accept returns or exchanges on unused products within 30 days of purchase. The items must be in their original condition, with all tags attached and packaging intact.

- **After 30 Days:** If your return is initiated after 30 days from the purchase date, it will be eligible for store credit only.

- **Shipping Costs:** Please note that the cost of shipping is non-refundable, and the customer is responsible for return shipping fees.

**2. Damaged or Defective Products**

If you receive a product that is damaged, defective, or improperly produced, we sincerely apologize for the inconvenience. Please follow these steps:

- **Contact Us:** Email us at thegirlcoinfo@gmail.com within 7 days of receiving your order.

- **Provide Photos:** Attach clear photos of the damaged or defective item to your email so we can assess the issue and process your return or exchange quickly.

We will cover the return shipping costs for damaged or defective items and ensure a replacement is sent to you as soon as possible.

**3. How to Initiate a Return or Exchange**

To start the return or exchange process, please:

- **Contact Customer Service:** Email our customer service team at thegirlcoinfo@gmail.com with your order number, details of the item(s) you wish to return or exchange, and the reason for your return.

- **Return Authorization:** Once your return request is approved, we will provide you with instructions on how to send back the items.

**4. Refund Process**

- **Original Payment Method:** Refunds will be processed to the original payment method used during the purchase once we receive and inspect the returned item(s).

- **Processing Time:** Please allow 5-7 business days for the refund to be processed after we receive your return. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

**5. Store Credit**

- **Eligibility:** If your return is eligible for store credit, you will receive an email with the store credit amount that can be used on a future purchase.

- **No Expiration:** Store credits issued by The Girl Co. do not expire and can be used at any time on our website.

**6. Return Policy Abuse**

We take pride in offering a flexible and customer-friendly return policy. However, we reserve the right to monitor and refuse returns that we believe are being misused or abused. If such behavior is detected, The Girl Co. may refuse service to the individual in question.

**7. Contact Information**

For any questions or concerns regarding returns, exchanges, or refunds, please reach out to our customer service team:

- **Email:** thegirlcoinfo@gmail.com

Thank you for shopping with The Girl Co. We appreciate your business and are committed to ensuring your experience with us is a positive one.

Shipping Policy

**Effective Date:** [7/22/24]

At The Girl Co., we aim to provide a smooth and reliable shipping experience for all our customers. Below are the details of our shipping policy to help you understand what to expect when you place an order with us.

**1. Standard Shipping Times**

- **Delivery Time:** All standard U.S. orders typically take 4 to 8 business days to arrive at your doorstep.

- **Processing Time:** Orders are processed and shipped within 1-3 business days from the time your order is placed. Orders placed on weekends or holidays will be processed the following business day.

- **Delays:** Please be aware that the estimated delivery time may be affected by weather or road conditions. Delays caused by these factors are beyond our control, and we appreciate your patience during such events. If there are significant delays, the carrier’s website will usually provide updates.

**2. Tracking Your Order**

- **Tracking Information:** Once your order has shipped, you will receive an email with your tracking number. You can use this number to monitor your package’s journey to your doorstep.

- **Carrier Updates:** Please refer to the carrier’s website for the most accurate and up-to-date information on your shipment. They may also provide alerts if there are any delays due to weather or other unforeseen circumstances.

**3. What to Do if You Haven’t Received Your Package**

If your tracking number indicates that your package has been delivered, but you haven’t received it, here are a few steps you can take:

- **Check the Surroundings:** Look around your property, including your yard, porch, or garage. Carriers often leave packages in places they deem safe, such as behind a side gate, under a bush, or near your back door.

- **Ask Neighbors:** Sometimes packages are mistakenly delivered to nearby addresses or held by neighbors for safekeeping. It’s a good idea to check with them if you haven’t located your package.

- **Contact Us:** If you’ve checked around and still can’t find your package, and it’s past the estimated delivery date, please contact us at thegirlcoinfo@gmail.com. We will assist you in resolving the issue and ensuring that you receive your order.

**4. Incorrect or Incomplete Address**

Please double-check your shipping address at checkout. The Girl Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize there’s an error in your shipping address after placing your order, please contact us immediately at thegirlcoinfo@gmail.com. We will do our best to make the necessary changes before your order is shipped.

**5. Shipping Costs**

Shipping costs are calculated at checkout and are based on your order’s size, weight, and destination. Occasionally, we offer promotions that include free or discounted shipping, which will be applied automatically at checkout when eligible.

**6. International Shipping**

At this time, The Girl Co. primarily ships within the United States. If you are interested in placing an international order, please contact us at thegirlcoinfo@gmail.com to inquire about possible shipping options and rates.

**7. Lost or Stolen Packages**

The Girl Co. is not responsible for lost or stolen packages that have been marked as delivered by the carrier. We recommend choosing a secure delivery location and using your tracking information to monitor the delivery closely. If you believe your package has been lost or stolen, please contact the carrier directly or reach out to us at thegirlcoinfo@gmail.com, and we will assist you as much as possible.

**8. Contact Information**

For any questions or concerns related to shipping, please reach out to our customer service team:

- **Email:** thegirlcoinfo@gmail.com

Thank you for shopping with The Girl Co.! We appreciate your business and are here to help with any of your shipping needs.

Terms & Conditions

**1. Website Owner, Offerings, and Binding Agreement**

This website is owned and operated by The Girl Co.. These Terms and Conditions ("Terms") set forth the terms under which you may use our website and services as offered by us. This website offers visitors a selection of custom-designed t-shirts and related products available for purchase. By accessing or using our website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a binding agreement between you and The Girl Co..

**2. Eligibility and Account Creation**

To use our website and/or purchase our products, you must meet the following conditions:

- You must be at least legal age of majority in your jurisdiction.

- You must possess the legal authority, right, and freedom to enter into these Terms as a binding agreement.

- You are not allowed to use this website and/or purchase products if doing so is prohibited in your country or under any law or regulation applicable to you.

If account creation is required, you are responsible for providing accurate, current, and complete information during the registration process. You are responsible for safeguarding your account information and agree not to disclose your password to any third party. You must notify us immediately if you become aware of any breach of security or unauthorized use of your account.

**3. Key Commercial Terms**

When purchasing a t-shirt or other product from our website, you agree to the following:

- You are responsible for reading the full item description before making a commitment to purchase.

- By completing the checkout process, you enter into a legally binding contract to purchase the item.

- The prices we charge for our products are listed on the website. We reserve the right to change our prices at any time and to correct any pricing errors that may occur. Additional information about pricing and applicable sales taxes is available on the payments page.

- Payment for your order will be processed at the time of purchase, and you will be charged according to the payment method you selected at checkout.

**4. Retention of Right to Change Offering**

We reserve the right to change, modify, or discontinue any products or services offered on this website at any time, without prior notice and without liability. This includes the right to change the designs, styles, or sizes offered, stop providing certain products, or create limits on available stock. We may also terminate or suspend access to the services at our discretion, with or without notice.

**5. Warranties and Responsibility for Services and Products**

We stand behind the quality of our t-shirts and designs. In the event of a valid warranty claim:

- We will either repair the relevant defect or replace the product.

- If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product.

- We will pay for the shipment of repaired or replaced products to the customer. The customer will be responsible for return shipment of the product to us.

**6. Governing Law and Dispute Resolution**

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration. The decision of the arbitrator shall be final and binding.

**7. Contact Information**

For any questions or concerns about these Terms, please contact us at thegirlcoinfo@gmail.com.

Privacy Policy

**Effective Date:** [7/22/2024]

**1. What Type of Information Do We Collect?**

The Girl Co. collects the following types of personal information from our site visitors:

- **Personal Information:** This includes your name, email address, and any other information you provide when you interact with our website, such as subscribing to our newsletter or making a purchase.

- **Automatically Collected Information:** We collect information such as your IP address, browser type, and device information automatically through the use of cookies and similar technologies. This may also include session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

**2. How Do We Collect Information?**

We collect personal information in the following ways:

- **Information You Provide:** When you engage with The Girl Co. by subscribing to our newsletter, filling out a contact form, or making a purchase, you voluntarily provide us with personal information such as your name and email address.

- **Automatic Collection:** We automatically collect certain information through the use of cookies and tracking technologies as you navigate our site. This includes information like your IP address, device type, and browsing patterns.

**3. Why Do We Collect Personal Information?**

We collect personal information for the following purposes:

1. To provide and operate our services, including processing transactions and fulfilling orders.

2. To communicate with you regarding your account, order status, or any inquiries you may have.

3. To send you promotional emails or newsletters if you have opted into these communications.

4. To analyze and improve our website’s performance and user experience.

5. To comply with applicable laws and regulations.

**4. How Do We Store, Use, Share, and Disclose Your Personal Information?**

- **Storage:** Your personal information is stored securely through our website platform provider and on our servers. We take reasonable steps to ensure that your data is protected from unauthorized access or disclosure.

- **Use:** We use your information to fulfill orders, provide customer support, and send you communications if you have opted in.

- **Sharing:** We may share your information with third-party service providers, such as payment processors or marketing platforms, solely to help us provide and improve our services. We do not sell your personal information to any third parties.

- **Disclosure:** We may disclose your personal information if required by law or if you violate our Terms of Service.

**5. How Do We Communicate With You?**

We may contact you via the following methods:

- **Email:** For account updates, promotional offers, newsletters, and customer service inquiries.

- **Text Messages or Phone Calls:** For urgent account-related matters.

- **Postal Mail:** For formal communications or legal notifications.

You can opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

**6. How Do We Use Cookies and Other Tracking Tools?**

The Girl Co. uses cookies and similar tracking technologies to:

- Remember your preferences and enhance your user experience on our site.

- Track your interaction with our site to help us improve our services.

- Analyze our website traffic through third-party analytics tools like Google Analytics.

Please note that third-party services, such as Google Analytics, may have their own privacy policies regarding how they collect and store information.

**7. How Can You Withdraw Your Consent?**

If you wish to withdraw your consent for the collection of your personal information, you can:

- **Contact Us:** Email us at thegirlcoinfo@gmail.com.

- **Unsubscribe:** Click the unsubscribe link in any promotional email you receive from us.

**8. Privacy Policy Updates**

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If we make significant changes to this policy, we will notify you via email or by posting an updated version on our website.

**9. Questions and Contact Information**

If you have any questions, concerns, or requests related to this privacy policy, please contact us at:

- **Email:** thegirlcoinfo@gmail.com

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This policy is designed to ensure that The Girl Co. remains compliant with privacy laws while maintaining transparency with our users.